Problem-shooting
These are the questions that users may meet for the first time use ,and problem-shooting tips as below:
Q:It does not charge my phone
A:1:confirm your phone support wireless charge
2:confirm your phone screen size within 4.7-6.5 inch(support some devices 6.3 inch,such as Samsung Galaxy S8+ S9+ Note 8..... )
Q:Can charge with my phone case
A:it can charge with phone case
kindly note to remove 1. metal plate; 2. metal ring; 3. credit card or IC card; And 4. case thickness less than 5mm
Q:Correct user instruction
A:First,confirm the phone size,Second:adjust the car wireless charger to the Corresponding location (See the page details or contact our friendly customer service )
Q:Will the phone fall off?
NO,This wireless car charger mount is sturdily built and hook up on the air vent with non-slip rubber silicone, it would hold your phone without dropping, however, kindly make sure you drive slowly on bumpy roads to avoid too much shakes.
Item specifics
- Compatible Brand: LG,Universal
- Output: 5V/2A
- Support Quick Charge Technology: Qualcomm Quick Charge 3.0,Qualcomm Quick Charge 2.0
- Model Number: ED014
- USB Ports: None
- Quality Certification: CE,RoHS,CCC
- Type: Wireless Charger
- Brand Name: Ugreen
- Power Source: USB
- Output Interface: None
- Product Name: UGREEN Gravity Car Wireless Charger Holder
- Installation: Air Vent Mount / Air Outlet Mount
- Output Current: 5V 2A / 9V 1.67A
- Suitable For: 4.7 inch ~ 6.0 Inch Mobile Phones with Wireless Charging Function
- Feature 1: For iPhone X / For iPhone 8 8 Plus
- Feature 2: For Samsung S8 S8 Plus / For Samsung Galaxy S9/S9+
- Feature 3: For Google Nexus 4 / 5 / 6 / 7
- Feature 4: For NOKIA Lumia 820 / 830 / 920 / 930
- Work Mode: Vertical mode
- Phone Case: Case thickness less than 5mm